6^th Annual Edition

Being a late entrant to the India'That required the company to move from a manual proposal-handling model to an automated workflow system. Mohan took upon himself to implement an automated system and migrate from a centralized data-entry model to a decentralized online and offline model without impacting the business. He deployed SOA to help business manage growth, and open sales offices in less than a day once the infrastructure is made available. "With SOA, customers now avail insurance services through the company's online portal eliminating the need to walk into our branches,"says Mohan. The new IT architecture also helped the organization respond quickly to market dynamics and increased its speed-to-market. And it achieved all that with a lower transaction cost and simplified work allocation.