CIO100 2011 Winner

C.R. Narayanan

CIO, Tulip Telecom

"Today, we are delivering more than 2,000 circuits in a month with only 175 user licenses. "

India'This has necessitated the company to have stronger and robust processes. Narayanan knew that if it continued with disparate systems operating in silos, it would hamper the company's growth. The company had Salesforce.com running at one end, and Tally taking care of its finances at the other. Salesforce.com was being used by over 1,000 employees. Because the organization was used to this system, and it was hard to customize it, Narayanan decided to integrate it with the company's ERP on a real-time basis. This would bring down the number of licenses that the company was using. Today, thanks to Narayanan, the company is delivering more than 2,000 circuits in a month with only 175 user licenses. He wants to take that number to over 4,000 circuits per month in the next two years.

C.R. Narayanan

Tulip Telecom
sep

2011 PARTNERS