6^th Annual Edition

This would not only facilitate a well-coordinated global quality process, but also enable risk-based assessment, and the quick resolution of issues across the company. In order to decide on a single solution, the IT team at Ranbaxy organized a three-day workshop with key stakeholders to develop high-level, user requirements. In the process, Briskman says, "We managed to overcome several challenges including change management, convincing several stakeholders to agree to one process, meeting global compliance requirements, and designing user-friendly solution." Once they decided on one solution, a cross-functional team and the vendor commenced work to develop a prototype for initial deployment. Nine months of successful implementation later has not only enabled synchronizing global quality management, but also led to the exchange of best practices across sites and divisions within the company.