6^th Annual Edition

It also needed to serve its customers faster and at the same time ensure that it eliminates revenue leakage. To that end, Nataraj deployed a private cloud that provides two models of service for its internal users: Infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). With Hexaware's IaaS, customers can select a configuration of CPU, memory and storage that is optimal for internal customers to execute their applications. For IT developers and testers who use PaaS to customize their required environments, the cloud provides the platform for delivering end user portal services. This deployment has led to a 25 percent reduction in upfront investment, a 40 percent reduction in overall technical support cost, and brought down the acquisition costs for new hardware by 30 percent.